Our website respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how your personal information is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy specifies the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Therefore, your name and other information relating to you will be used in accordance with this Privacy Policy. We will collect information only when necessary or when it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You may browse the website without providing any personal data. Your personal identity remains anonymous during your visit and will not be disclosed unless you have a registered online account and log in using your username and password.

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1 – Information We Collect

We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process your data necessary to follow up on your purchase, secure any potential claims that may arise later, and provide you with our available services. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card information.

We use the information you provide to process your orders and to offer you the services and information displayed on our website that you request. In addition, we use your information to manage your account, verify financial transactions conducted online, audit data downloads from the site, identify visitors, develop and customize website design and content, and conduct demographic research.

We may send useful or requested information to you, such as information about products and services, provided you have not objected to being contacted for such purposes. Communication may occur via email to provide details about products and services if you choose to receive them. If you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may share your name and address with a third party for the purpose of delivering your purchase (for example, a delivery agent or supplier).

We may store details of your current order on our website, but we cannot retrieve them directly for security reasons. By logging into your account, you can view your purchase details, both past and upcoming. You can also manage your address details. You are responsible for maintaining confidentiality when accessing your personal data and must not make it available to any unauthorized third party. We are not responsible for misuse of passwords unless caused by our fault.

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Other Uses of Your Personal Information

We may use your personal information for surveys and marketing research, based on your consent, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send survey responses to third parties. Your email address will only be disclosed if you choose to participate in competitions. Survey responses are stored separately from your email address.

We may send information about us, our website, other websites, products, sales, promotions, newsletters, or related companies and partners. If you do not wish to receive such information, please click the “unsubscribe” link in any email sent to you, and we will stop sending these communications within seven business days (excluding Saturdays, Sundays, and public/religious holidays). We may contact you if clarification is needed.

We may use certain anonymous data, while maintaining full privacy and confidentiality, to verify user locations and monitor website visits or email link interactions. Such data may be shared with third parties (such as publishers) but will not personally identify you.

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Competitions

For any competitions, we use data to notify winners and announce our offers. More details about participation terms are available for each competition individually.

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Third Parties and External Links

We may transfer your information to companies within our group or to our agents and contractors to assist us with transactions in accordance with this Privacy Policy. For example, we may use third parties to help deliver products, process payments, conduct statistics and marketing research, or support customer service. We may also share information with third parties for fraud protection and credit risk reduction purposes.

If our company or part of it is sold, we may transfer our databases, including your personal information. Except as outlined in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law or necessary for the purposes stated in this policy.

The website may contain third-party advertisements, links to other websites, or frames from other sites. We are not responsible for the privacy policies or content of such third parties, nor for any third party to whom we transfer data in accordance with this Privacy Policy.

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2 – Cookies

Accepting cookies is not required to visit the website. However, certain features, such as the shopping cart and placing orders, require cookies to function properly.

Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages. Your browser stores these files on your hard drive. Cookies may be used to recognize your IP address, saving you time while browsing or revisiting the website.

We use cookies for your convenience (for example, remembering your identity when modifying your shopping cart without re-entering your email address), not for obtaining or using additional information (such as targeted marketing).

You may configure your browser to reject cookies, but this may limit your ability to use the website fully. Our use of cookies does not contain any personal or private information and is free from viruses.

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze how users interact with the website. The information generated by cookies about your website usage (including your IP address) may be transmitted to and stored on Google servers in the United States.

Google uses this information to evaluate website usage, compile reports for website operators, and provide other services related to website activity and internet usage. Google may transfer this information to third parties if required by law or if such third parties process information on Google’s behalf. Google will not associate your IP address with other data held by Google.

You may refuse the use of cookies by adjusting your browser settings; however, this may limit website functionality. By using this website, you consent to Google processing your data as described above.

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3 – Security

We implement appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information, as well as accidental loss or destruction.

When collecting data through the website, your personal information is stored in a secure database on an electronic server protected by firewalls. When collecting payment card details electronically, we use encryption technologies such as Secure Socket Layer (SSL). While we strive to protect your data, we cannot guarantee 100% security.

We strongly advise against sending full credit or debit card details via unencrypted electronic communication. We implement physical, electronic, and procedural safeguards for collecting, storing, and disclosing your information. Our security procedures may require proof of identity before disclosing personal information to you.

You are responsible for protecting your password and computer from unauthorized use.

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4 – Customer Rights

If you have concerns about your data, you have the right to request access to the personal data we hold about you. You may request correction of any inaccuracies in your personal data free of charge. You also have the right at any time to request that we stop using your personal data for direct marketing purposes.